Yahya Uğur, chair of the Istanbul Chamber of Cab Drivers, announced that his organization is working on a ‘cab driver license’ project.
“Cab drivers did not have to do anything up until last year. Anyone who wanted to become a driver was permitted to drive a cab. For the first time, the Istanbul Metropolitan Municipality has introduced a registration system for cab drivers. Those with a criminal record were identified and not licensed.”
“We are now working on a project, the ‘cab driver license’ project. Those who hold this license will be able to become cab drivers. Under this project, candidates will be tested about first aid knowledge, professional training, anger management and foreign language competency. These are essential. I hope we will be able to do it.”
Toll-free hotline for complaints
“We introduced a toll-free hotline via which the customers can register complaints so that the cab drivers are disciplined. I can say that the number of complaints declined after this line was set up.”
Uğur said there are 18,000 cabs and 35,000 cab drivers in Istanbul alone, but he is not sure if it is really possible to train all of them. However, this could be done in time.
The taxi complaint hotline is 444 15 23 and 325 15 15.
Source: Sunday’s Zaman
May 5, 2013